Just as importantly as who we can help, is the list of who we cannot. At the moment WriterPrint is a small business and although it is growing quickly, we are not able to handle the sort of work involved in working with well established authors who demand high profile publicity and merchandising. Our area of expertise is getting new authors into print - electronic print. If you are someone that needs to micro-manage everything we cannot help you. If you want us to sell your book we will list it and promote it - we are not going to de-list and re-list depending on the whim of someone on a day-to-day basis. We know some amazing authors but if they cannot keep the drama limited to their writing, we would rather they pass us by.
If that sounds flippant or unfriendly, it isn't mean to be - in fact it is almost the opposite. We prefer to work with people, share ideas, pool thoughts and find a solution that works for everyone. People who feel a need to control from the ivory tower are just too much hard work for us - so we let them see other more "accommodating" publishers. We also cannot help authors who do not proof-read their manuscript properly.
It seems a bit unfriendly
We want to work with authors - and we want to make the process of being published as painless as possible for them - but if an author isn't going to submit a clean properly proof-read manuscript formatted to our requirements, we do not have the resources to help them. That even includes established authors who are already in print and assume it doesn't apply to them. Work with us and provide a clean manuscript that is a pleasure to work on - and you will find us to be possibly the best publishing house you could find.
We are not after perfection - thought it is welcome - but we do like to see that obvious care and attention has been taken to provide a manuscript to a professional standard.
If we cannot accept your manuscript
Unfortunately, although we always try to offer constructive feedback when we cannot accept a manuscript, the fact remains that a rejection still isn't a pleasant process for the person receiving it. It isn't a process we enjoy either. The jokes about publisher's hearts being very small really do not apply to all publishers.
One of the reasons we ask people to read the FAQ and the Tips section before submitting a manuscript to us for consideration is that sometimes (often) the problem could have been resolved ahead of them providing the submission.
Typical reasons for rejection (recent examples at the time this was written) include the following - and you will notice that the first reason at least could have been avoided with a little more care.
* Page numbers left in, headers left in, footers left in, spacebar used for alignment - ALL = rejection.
* Excessive typos & spellos, heavy use of exclamation marks and multiple question marks (Eh????)
* A translated manuscript which has numerous "translation quirks" that detract from the story.
* Glaring plot/timeline faults. In 2004 Mary has her 21st Birthday and in 2010 has her 24th.
We will always endeavour to give a provisional response within five working days to a query or synopsis and within two weeks for a requested MS. We do appreciate that it is not pleasant waiting for an answer as important as this. Please do not chase before this time is up.
If the answer is a rejection we will try and offer constructive criticism. Not only with a view to possibly re-submitting the manuscript to ourselves - but also to provide other suggestions - or contacts - if we feel that perhaps more extensive editing would be worth considering. A service we do not currently offer.